Customer reviews of Sutton Car Sales Ltd
At Sutton Car Sales Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Sutton Car Sales Ltd
Based on 90 customer reviews
By Charlotte B on 01 May 2018 | Verified purchase
Excellent service, early days but daughter is very happy with her new car so far. Would recommend.
Our daughters first car
By Helena J on 27 April 2018 | Verified purchase
Can’t thank Yaz enogugh for his patience and cooperation whilst chosing our daughters first car. He went over and beyond to make sure we were buying the best car on the market. We will recommend this company to any of our friends and family - Thank you guys
Audi A3 purchase
By Katie J on 27 April 2018 | Verified purchase
Brilliant service. The sales guy was down to earth and purchasing my car from this company was hassle free and overall an easy transaction. The car was very well described and I was not disapointed with the vehicle appraisal. I have recommended this company to my friends and family and would recommed to all others!
Dont buy from here
By Joseph J on 21 January 2020 | Purchase not verified
Where do I start. Terrible customer service. Lied to me about warranty. Told me if I pay £200 it covers everything apart from accidentally damage. I had an email with him telling me if I pay then he will refund me the money which never happened. I havent had anything on paper even through I have repeatedly asked and now I've asked for that £200 refunded now I know that it covers basically nothing. I would avoid this company or if you do decide to go up there. Make sure you take someone who knows about cars and check it thoroughly because I wouldn't trust them. But that's my experience. Yours might not be the same. But I made the mistake of listening to all the other reviews.
M3 purchased very happy Will return in future
By Jason S on 08 December 2019 | Purchase not verified
Excellent. Experience Very fair honest dealer Decent guy
By Ms P on 22 November 2019 | Purchase not verified
Was sold a faulty car, fault was recognised and informed from day 1. I was told to take it to garage ASAP and get it fixed and he would sort the bill. The invoice was sent to him after a couple of weeks and he chose to ignore it ! I then rang him and can’t actual believe the way I was spoken to. I will be buying from a genuine dealer in the future.
By W M on 02 November 2019 | Purchase not verified
Bought a car this year and just had to rebuild the engine for 2K. No car for 4 weeks. Awful experience. Go to a proper dealer.
Bizarre Phone Enquiry
By Katie H on 11 September 2019 | Purchase not verified
Read the reviews online, I thought this would be a good dealer to purchase a car through. I haven’t bought a second hand car for many years, I usually buy them new on PCP and there is always a deal to be had. As I am relocating to Gibraltar, I wanted to buy a car out right, with no finance. I called up and asked if there was any movement on the asking price, he said why would I reduce the price? I said I don’t know to do a deal? He seemed to take offence to this and said go find a car from somewhere else and hung up. I was honestly a bit baffled, so I called back and explained that I wasn’t used to buying second hand cars etc and my enquiry was genuine. I asked if I could speak to the manager, the person I was speaking with was giving a bad attitude and I didn’t understand why. He then took further offence and explained he was the owner. He swore and ranted abuse of which I can’t type on here. When I advised I would be writing a bad review he threatened me. A disturbing experience.
Fantastic Service from Start
By David L on 26 August 2019 | Purchase not verified
Highly Recommend Sutton Car Sales from start to finish! Really Happy with the car I purchased which is a 3 Series 1.8d Touring after nearly 5 months of ownership it’s never let me down; drives like new & pulls like a train ! Thank You Sutton Car Sales!
By George Alexandru S on 13 August 2019 | Purchase not verified
Paid a deposit of 300£ because I wasn't in England for a few weeks, and liked the car (BMW e93 335i). I asked if there is any problem with the car and he said it was in very good condition. When I arrived car was goving smoke at idle and when accelerating. He said this is normal because it's been decatted. Decatted?? Isn't that something I should have known about? I refused to buy a car which has this kind of problem which I find to be very expensive to repair. He refuse to go together to the nearest garage and get it checked becuase he said he hasnt got time for that, but had time to argue with me for 2 hours... Clearly lied to me. He refused to pay back the deposit and I went away... I could have sued him but that would cost money and time. All I can do is write this review so people don't make the same mistake. Don't pay him any deposit and if you go to see a car have it checked no matter what he says. Good luck!
Sutton Car Sales Ltd
- 0121 7219370 07441 907173
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|Monday||09:00 - 19:00|
|Tuesday||09:00 - 19:00|
|Wednesday||09:00 - 19:00|
|Thursday||09:00 - 19:00|
|Friday||09:00 - 19:00|
|Saturday||09:00 - 19:00|
|Sunday||11:00 - 16:00|
Alternative times available by appointment.