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Customer reviews of Sutton Car Sales Ltd

At Sutton Car Sales Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Sutton Car Sales Ltd

Sutton Car Sales Ltd
5
4.7

Based on 86 customer reviews

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  • 5

    Great seller and would buy again from him.

    By Steven A on 13 May 2018 | Verified purchase

    A genuine dealership Transaction went through smoothly Would definitely recommend buying from this dealer. Knew his stuff and BMW I purchased a genuine honest vehicle. Thanks

    Reply from Sutton Car Sales Ltd on 14/05/18

    Thank You for your feedback Steven. Sutton Car Sales LTD


  • 5

    Great trader

    By Joshua W on 13 May 2018 | Verified purchase

    No pressure selling. Very friendly. Good car and very pleased. Great aftercare service. Replies very promptly.

    Reply from Sutton Car Sales Ltd on 14/05/18

    Hi Joshua thank you for your kind comments and hope to see you again in the future. Happy Caravaning :). Sutto Car Sales LTD.


  • 5

    Outstanding Service

    By Neil G on 10 May 2018 | Verified purchase

    Just purchased our second car from Sutton Car Sales for our son. Yaz has always been extremely helpful & courteous. We highly recommend this company and will always return to them for any future purchases.

    Reply from Sutton Car Sales Ltd on 12/05/18

    Thank you for putting your trust in us for a second time. Hope to see you again in the near future. Sutton Cars LTD


  • 5

    Great trader

    By Eric B on 09 May 2018 | Verified purchase

    Yas was a star bent over backwards to help us out can’t say enough good things , I would definitely recommend Sutton car sales and would buy from them again

    Reply from Sutton Car Sales Ltd on 12/05/18

    It was a pleasure dealing with yourself and your wife Eric . What a cracking Car that Focus was. Sad to see that one go. All the best. Sutton Cars LTD.


  • 5

    Fantastic service !

    By Jason B on 08 May 2018 | Verified purchase

    Visited this dealer on a recommendation from a friend , must say the experience of buying a car has never been so easy and hassle free. All staff are very polite and professional. *5 stars*

    Reply from Sutton Car Sales Ltd on 12/05/18


  • 5

    GREAT SERVICE AND REASSURINGLY HONEST

    By Michale D on 02 May 2018 | Verified purchase

    Trustworthiness and honesty don’t often belong in the same sentence when it comes to the motor trade. What a refreshing experience! We bought a great car, had excellent service and would highly recommend Sutton Car Sales to anyone. They couldn’t have done more for us.

    Reply from Sutton Car Sales Ltd on 12/05/18

    We are truly humbled by your kind words Michael. We hope to see you again in the near future and all the best with the new Business venture :). Sutton Cars LTD.


  • 5

    Great Service

    By Charlotte B on 01 May 2018 | Verified purchase

    Excellent service, early days but daughter is very happy with her new car so far. Would recommend.

    Reply from Sutton Car Sales Ltd on 12/05/18

    Thank you for taking the time out to leave us some positive Feedback. We are always here to help with any issues or concerns. Sutton Cars LTD.


  • 5

    Our daughters first car

    By Helena J on 27 April 2018 | Verified purchase

    Can’t thank Yaz enogugh for his patience and cooperation whilst chosing our daughters first car. He went over and beyond to make sure we were buying the best car on the market. We will recommend this company to any of our friends and family - Thank you guys

    Reply from Sutton Car Sales Ltd on 12/05/18

    Thank You for putting your trust in us and choosing to purchase your Daughters first car from us. It was a pleasure dealing with you. Sutton Cars LTD.


  • 5

    Audi A3 purchase

    By Katie J on 27 April 2018 | Verified purchase

    Brilliant service. The sales guy was down to earth and purchasing my car from this company was hassle free and overall an easy transaction. The car was very well described and I was not disapointed with the vehicle appraisal. I have recommended this company to my friends and family and would recommed to all others!

    Reply from Sutton Car Sales Ltd on 12/05/18

    Thank You for taking the time out to leave us some Positive feedback. Sutton Cars LTD


  • 5

    Dont buy from here

    By Joseph J on 21 January 2020 | Purchase not verified

    Where do I start. Terrible customer service. Lied to me about warranty. Told me if I pay £200 it covers everything apart from accidentally damage. I had an email with him telling me if I pay then he will refund me the money which never happened. I havent had anything on paper even through I have repeatedly asked and now I've asked for that £200 refunded now I know that it covers basically nothing. I would avoid this company or if you do decide to go up there. Make sure you take someone who knows about cars and check it thoroughly because I wouldn't trust them. But that's my experience. Yours might not be the same. But I made the mistake of listening to all the other reviews.

    Reply from Sutton Car Sales Ltd on 06/02/20

    Hi Joesph. Thank you for your feedback. However you have failed to mention you tried to make a claim on your warranty for a headlight in excess of £750 which is why your warranty claim was rejected. You then sent us a revised quotation for £480 and this was authorized and settled even though it was not covered under warranty we authorized it as a a gesture of goodwill. We sold you a 10 year old car with 40 ,000 miles which was in exceptional condition. We also offered you an independant inspection carried out by ACE at our cost and you refused. We strive to deliver excellent customer service and all our reviews reflect this. However warranty claims will not be paid out without an official bill of estimate which is realistic. We wish you all the best for the future. Sutton Car Sales LTD


Sutton Car Sales Ltd

Telephone:
0121 7219370 07441 907173

Opening times

Monday 09:00 - 19:00
Tuesday 09:00 - 19:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 09:00 - 19:00
Sunday 11:00 - 16:00

Sutton Car Sales Ltd

Address:
SUTTON CAR SALES LTD, LONDON ROAD,
BASSETTS POLE,
SUTTON COLDFIELD,
WEST MIDLANDS,
B75 5SA