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Customer reviews of Sutton Car Sales Ltd

At Sutton Car Sales Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Sutton Car Sales Ltd

Sutton Car Sales Ltd
5
4.9

Based on 42 customer reviews

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  • 5

    Audi A3 purchase

    By Katie J on 27 April 2018 | Verified purchase

    Brilliant service. The sales guy was down to earth and purchasing my car from this company was hassle free and overall an easy transaction. The car was very well described and I was not disapointed with the vehicle appraisal. I have recommended this company to my friends and family and would recommed to all others!

    Reply from Sutton Car Sales Ltd on 12/05/18

    Thank You for taking the time out to leave us some Positive feedback. Sutton Cars LTD


  • 5

    Don’t use if you are traveling to buy!

    By Daniel S on 20 May 2018 | Purchase not verified

    I called on Saturday to arrange a viewing on a Focus st they had for sale with the intent of driving away with the car if it was right. The person on the phone sounded pleasant and even agrees to open up 2 hours earlier the next day for me to view. I gave them a call in the morning as I was setting off and to tell them when I was arriving (9am) as it was over an hours drive. Half way there I receive a call from them stating it’s first come first serve and so I was aware somebody was coming down from Scotland to view also at 11 which is fine and said that we was now only 20 minutes away. Then when we was 5 minutes away I get another call to be told it has now sold and paperwork has been signed! They full well knew we was around the corner from them and I understand it’s first come first serve basis but to know I’ve traveled a fair distance to purchase the car and i would arrive any minute to sell the car to somebody else it just a joke without giving us priority to see the car!

    Reply from Sutton Car Sales Ltd on 25/05/18

    Hi Daniel we are disappointed to learn you have left us a 1 star rating. We welcome all feedback whether it be negative or positive. However on this occasion I would have to disagree with what you have wrote as you was advised on the night before you traveled that we have another party interested in the car and it would be wise to leave a small holding deposit to which your reply was "if it sells then it sells". You was fully aware someone else was also coming to view the car and I myself (yas) called you as soon as I knew the car was sold and your reply again was "I understand this is business". We understand arriving to view a car and to learn it has been sold can really be upsetting however to leave us a 1 star rating when we have worked so hard to build a reputable company is not the way forward. We wish you all the best in the search for your next car. Sutton Car Sales ltd


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Sutton Car Sales Ltd

Telephone:
0121 7219370 07441 907173

Opening times

Monday 09:00 - 19:00
Tuesday 09:00 - 19:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 09:00 - 19:00
Sunday 11:00 - 16:00

Sutton Car Sales Ltd

Address:
Willmott Road,
Sutton Coldfield,
West Midlands,
B75 5NW